What are the terms of the Warranty?All of our products are covered by a 1-Year manufacturer's warranty, valid from the date of purchase (excluding disposable HPL lamp cartridges). TriPollar devices are covered by a 2-year manufacturer's warranty that excludes creams and gels.
What does the warranty cover?The warranty covers repairs or replacements for products currently under warranty.
Who can use the warranty?Only the original purchaser of the product can request to activate the warranty. In order to receive a repair or replacement for a product under warranty, please note that you will have to provide us with the original order number and/or a copy of the original invoice.
How can I use the warranty?In order to redeem your warranty, please email us at
What are the shipping charges if I need to use my warranty?If you wish to send us your product for repair or replacement within 30 days of receiving your product, GlamorousBuy will incur the shipping charges. If you wish to send us your product for repair or replacement 30 days or more after receiving your item, the return shipping cost is the responsibility of the customer, but we are more than happy to ship the repaired/new product back to you free of charge.